Blog, News & Announcements

How Your Customer Feedback Software Can Benefit You Best

I’ve always been the kind of person that learns best from personal experience. If I buy something that requires assembly, I just rip open the box and start trying to figure it out myself – no time for instructions. Recently, I learned (the hard way) the risks involved in this approach with customer feedback. You […]

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At 3dcart, Customer Satisfaction is Priority No. 1

Since 1997, 3dcart has provided online retailers with ecommerce software that has become widely known for being reliable, full-featured and extremely user friendly. Today, 3dcart powers more than 16,000 global e-stores, and their award-winning, U.S. based, in-house customer service department is on hand 24/7/365 to offer free phone, email and video chat support. Steve Jobs […]

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Customer Service Matters to Advantage RN and Advantage On Call

Advantage RN and Advantage On Call place nursing and allied health professionals into jobs all across the country. They provide daily, contract or permanent placement opportunities for healthcare professionals looking for exciting career options. Advantage RN and Advantage On Call talk to 100’s of candidates and clients every day so providing exceptional customer service is key to their […]

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New Help Enhancements Added to Hively!

We’ve added a couple of new enhancements to Hively, all focused on providing you with better customer service while using the application. The first enhancement is our ‘View Help’ screen. If you’re curious about where something is or what a button/link on a page does simply click the ‘View Help’ button at the bottom right […]

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Customer Happiness Matters to Travelers Haven

Travelers Haven provides cost-effective temporary housing services and personalized travel assistance. Offering furnished housing rates 57% below the national average for corporate housing, and hotel discounts up to 30% below listed rates, Travelers Haven can save you money while improving the quality of travel and housing. Companies partner with Travelers Haven and outsource their temporary housing and travel […]

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Service Counts!

Does bad customer service drive you crazy? That’s a question so popular that CNBC has turned it into a tv show. Check out this clip for ‘Customer (Dis)service. What do you think? Are companies out there getting the message that paying attention to customer satisfaction is critical to their success?

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Happy customers make happy teams

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