Step 1: Create your team and add team members.
Step 2: Place rating snippets in your email, CRM, ticket tracking system or print QR codes.
Step 3: Get customer feedback through rating snippets or send requests directly through Hively.
Step 4: Team members get real time feedback and earns points based on customer happiness!
Step 5: View customer happiness scores for your team and each team member.
Step 6: Get instant alerts on customer ratings and daily, or weekly email summaries.
Step 7: Acknowledge your top performing team members!
Step 8: Gather feedback with QR codes through mobile devices.
Step 9: Happy customers = more business. Happy teams = motivated employees.
