General Disclaimers
Except as otherwise noted, the content of our Website (www.teamhively.com) and Peregrine Digital Pty. Ltd., including but not limited to text, graphics and icons, are copyrighted materials of www.teamhively.com and its suppliers and affiliates, and contain trademarks, service marks and trade names of www.teamhively.com and its suppliers and affiliates. ALL RIGHTS RESERVED. You may use the content ONLY to learn about, evaluate, and/or acquire our Software and other products and services as found on our Website.
We make every effort to provide accurate and timely information; however, there may be inadvertent technical factual inaccuracies, omissions, and typographical errors, for which we apologize. Our Website, Software, and associated content are delivered on an “as-is” and “as-available” basis.
www.teamhively.com cannot ensure that files you download from our Website or using our Software will be free of viruses or contamination or destructive features. www.teamhively.com reserves the right to make changes and corrections at any time, without notice.
Should you decide to acquire our Software from www.teamhively.com, our online User Agreement is considered the governing agreement between both you, as a user of our Website and Software, and www.teamhively.com, and it supercedes any other information on our Website.
Privacy Policy
www.teamhively.com is committed to doing e-business with the highest ethical standards and appropriate internal controls. We are also committed to providing better service to our members. Our Privacy Policy applies to all users of our Website and Software. Www.teamhively.com adheres to the following policies with regards to your privacy.
Definitions
“Non-Personal Information” is information that is in no way personally identifiable and that is obtained automatically through your simple use of our Website with a web browser or our Software.
“Personally Identifiable Information” is non-public information that is personally identifiable and obtained in connection with providing a product or service to you. It may include information name, address, phone number, email address, and financial info you provide to us.
Information Collected
When you enter our Website, we collect Non-Personal Information such as your browser type and IP address. Likewise, in order to offer you meaningful products and services and for other reasons, we may collect Personally Identifiable Information about you from the following sources:
- Information you give us on applications or other forms on our Website and/or Software, OR
- Information about your transactions with us and our affiliates (contractors and service providers)
Use of Cookies
Our Website may send a “cookie” to your computer. A cookie is a small piece of data that is sent to your browser from a web server and stored on your computer’s hard drive. A cookie cannot read data off your hard disk or read cookie files created by other sites. Cookies do not damage your system. We use cookies to identify which areas of our site you have visited, so the next time you visit the site, those pages may be readily accessible. We also may use this information to better personalize the content that you see on our Website. Most browser software can be set to reject Cookies. However, if you reject our Cookies, certain functionality on our Website may not work correctly or at all. We do not link Non-Personal Information from Cookies to your Personally Identifiable Information.
Web Beacons
www.teamhively.com also may use web beacons to collect Non-Personal Information about your use of our Web site and the Web sites of selected sponsors and advertisers, and your use of special promotions or newsletters. The information collected by Web Beacons (a) allows us to statistically monitor how many people open our emails and (b) for what purposes these actions are being taken. Our Web Beacons are not used to track your activity outside of our Web sites or those of our sponsors’. We do not link Non-Personal Information from Web Beacons to Personally Identifiable Information without your permission.
Exemptions from Privacy Policy
Our Privacy Policy does not apply to any information you may send to www.teamhively.com by email or instant messaging programs (i.e. AOL, Yahoo, etc.), as email and instant messages are not recognized as a secure communication forms. As such, we request that you do not send any information, which you consider private, to us by email or instant message. Furthermore, our Privacy Policy does not apply to any information you post from our Software to other websites (i.e. Twitter, Facebook, etc.), due to the public nature of such postings, or to people or sites outside of www.teamhively.com.
Use of Personally Identifiable Information
We only use the Personally Identifiable Information you submit to www.teamhively.com to provide you with our Software and other products and services that you request. You are responsible for ensuring the accuracy of the Personally Identifiable Information you submit to www.teamhively.com. Inaccurate information will affect your ability to download our Software, your ability to purchase other products and services from our Website, and our ability to contact you as described in this Privacy Policy (i.e. your email address should be kept current).
Use of Credit Cards
You may have to provide a credit card to purchase other products and services from our Website. We use 3rd party billing services and HAVE NO CONTROL over these services. We will use our best efforts to make sure that your credit card number is kept STRICTLY CONFIDENTIAL by using only 3rd party billing services that use the latest security encryption technology to protect your credit card number from unauthorized use. However, you understand and agree that we are in no way responsible for any misuse of your credit card number.
Use By Minors Prohibited
Www.teamhively.com is committed to protecting the privacy of children. Neither our Website nor our Software are designed or intended for use by individuals under the age of 18 without parental supervision. Www.teamhively.com is not responsible for determining the age of its users and has no liability whatsoever should a minor use our Website to acquire goods and/or services that would otherwise be prohibited due to the minor’s age. Www.teamhively.com encourages parents to monitor their children’s Internet usage as a result.
Links/Postings to Other Websites
Our Website and/or Software may contain links to other websites. Www.teamhively.com is not responsible for the actions, practices, or content of such websites linked to or from our Website and/or Software. You understand that such websites may have their own legal documents to which you must agree to use such websites and that we have no control over these legal documents. As always, you understand that it is your responsibility to verify your legal use of a website as well as use of information from the website with the corresponding website owner.
Market Research
From time to time the Www.teamhively.com market research department, or contractors and service providers operating on its behalf, may conduct online research surveys in order to gather feedback about our Website and opinions on important issues, through email invitations, pop-up surveys and online focus groups. When participating in a survey, we may ask you to submit Personally Identifiable Information. This Personally Identifiable Information is used for research purposes, and is not used for sales solicitations. When a third party sponsors a survey, aggregate information of the survey results is reported to the sponsor. Personally Identifiable Information collected through market research will be used only by www.teamhively.com and its service providers and contractors and will not be given or sold to a third party without your consent or as otherwise permitted by this Privacy Policy. For market research surveys we will not knowingly accept survey responses from or conduct interviews with any person under the age of 18. Some surveys may provide remuneration to participants such as a small cash fee for your time. Each survey will disclose whether or not it is a paid survey. In addition to collecting survey responses from our members, Cookies may be used to authenticate respondents or to help you pick up where you left off in a survey. If you have Cookies disabled in your browser, you may not be able to participate in some studies. Cookies may also be used to connect survey data with our Website’s usage characteristics. We will notify when we would like to use Cookies in this way and you will still retain the decision as to whether you wish to enable them.
Use of Aggregate Data
www.teamhively.com may combine Non-Personal Information you provide through our Website with information from other users to create aggregate data that may be disclosed to third parties. Aggregate Information does not contain any information that could be used to contact or identify you. For example, we may use information gathered to create a composite profile of all the users of a particular third party site. Depending on the circumstances, we may or may not charge third parties for this Aggregate Information. In any case, www.teamhively.com will not disclose your Personally-Identifiable Information to any third party without your prior permission, except as otherwise permitted by this Privacy Policy. We require parties with whom we share Aggregate Information to agree that they will not attempt by any means or use of other parties to transform such information into Personally Identifiable Information.
When We May Disclose Your Information
Except as set forth below or as specifically agreed to by you, www.teamhively.com will not disclose any Personally Identifiable Information as gathered from you on our Website.
To operate our Website, to meet your needs for a wide choice of quality products and services, and for other reasons, www.teamhively.com may share Personally Identifiable Information with members of our corporate family of companies and others as described below in Sections A through C. However, limits on sharing information apply while your address with us is in Vermont or California as described below in Section D.
We may share Personally Identifiable information in limited fashion to our contractors and service providers that perform services on our behalf, including, but not limited to, operation of our Website technology, marketing services, and other related services. Access to your Personally Identifiable Information by such contractors and service providers is limited to the information reasonably necessary for the contractor to perform its limited function for www.teamhively.com. We also contractually require that such contractors and service providers: 1) protect the privacy of your Personally Identifiable Information consistent with this Privacy Policy, and 2) not use or disclose your Personally Identifiable Information for any purpose other than providing us with products and services as required by law.
We may share Personally Identifiable information we collect, as permitted by law, to companies such as credit reporting agencies, or servicing and processing companies, or in response to a valid legal requirement to release this information such as a state or federal law, regulation, search warrant, subpoena, or court order; or (2) in special cases, such as in response to a physical threat to you or others, to protect property, or defend or assert legal rights. In the event that we are legally compelled to disclose your Personally Identifiable to a third party, we will attempt to notify you unless doing so would violate the law or court order.
While your address with us is in Vermont, we will not share information with affiliates and third parties as described in Section C. In addition, while your address with us is in California, we will not share information with third parties as described in Section C, nor will we share information with financial institutions that are not our affiliates with whom we have joint marketing agreements as provided in Section A.
If you prefer that we do not share certain information with our contractors and service provider, as described above, you can direct us not to share that information by contacting us (support@teamhively.com). Please note that an opt-out with respect to information sharing will not apply to information sharing arrangements described Sections A or B.
Finally, www.teamhively.com may provide content and services to you through websites other than our own. Www.teamhively.com will not disclose your Personally Identifiable Information to these 3rd party websites without your consent, but you should be aware that any information you disclose on such sites is NOT subject to this Privacy Policy. support@teamhively.com will use best efforts to make it obvious to you when you leave our Website and enter such a website.
Security Policy & User ID/Password
Our site utilizes various information security measures such as internet firewalls, an intrusion detection system, encrypted data transmission, and operating procedures to protect your personal data, accounts, passwords, etc. This information is kept completely separate and confidential; there is no chance of any other user seeing your information unless you have given them your user ID and password. As such, you should protect your user ID and password and NOT share it with anyone. If you believe your user ID and password have been compromised, please contact our technical support department so they can issue you a new user ID/password (privacy@teamhively.com).
CAN-SPAM Compliance Notice
www.teamhively.com fully complies with the federal CAN-SPAM Act. You can always opt out of receipt of further email correspondence from us.
GDPR Compliance Notice
www.teamhively.com is committed to fully complying with the European Economic Area’s General Data Protection Regulation upon its introduction.
Lawful basis: Our lawful basis for processing data is in line with ICO 6(1)(f). It is necessary for the purposes of legitimate interests pursued by the controller or a third party, except where such interests are overridden by the interests, rights or freedoms of the data subject.
Data retention: Access to historical data is necessary for Hively customers and as such we do not limit the retention period of live data. Daily backups are retained for a period of 60 days.
Individual rights: If at any time you wish to have personally identifying information removed you may submit a Subject Access Request. Hively respects the following personal rights:
- The right to be informed;
- The right of access;
- The right to rectification;
- The right to erasure;
- The right to restrict processing;
- The right to data portability;
- The right to object; and
- The right not to be subject to automated decision-making including profiling.
Collection of data by 3rd parties
The following parties are involved in the collection of data:
- Linode LLC – 249 Arch St. Philadelphia, PA 19106. Stores data on behalf of the Website in London, United Kingdom. Data is retained indefinitely and is compliant with relevant privacy legislation.
- Amazon Inc. 410 Terry Avenue North Seattle, WA 98109 United States. Stores data on behalf of the Website in Frankfurt, Germany. Data retention period is 90 days and is compliant with relevant privacy legislation.
Exercising your privacy rights
You may exercise your privacy rights at any time by contacting us (support@teamhively.com).
Personal data
Personal data including your name and email address may be recorded through the Website, if so configured by our end customers. This information is recorded with full visibility to the rater and is done to enhance our end customers’ understanding of the ratings that they receive. The data may not be shared outside of the end customers’ organisation without the explicit consent of the rater.
Transfer of Ownership
If the entire or substantial ownership of our Website were to change, your user information may be transferred to the new owner so the service can continue operations. In any such transfer of information, your user information would remain subject to the promises of our then current Privacy Policy.
Your Acceptance of This Privacy Policy
This is our entire Privacy Policy and it supersedes any earlier version. You agree to it every time you use our Website and/or Software.
Questions About This Privacy Policy
Should you have a privacy question about our Website and/or Software, please email our customer service department (info@teamhively.com)
