Except as otherwise noted, the content of our Website (www.teamhively.com) and Peregrine Digital Pty. Ltd., including but not limited to text, graphics and icons, are copyrighted materials of www.teamhively.com and its suppliers and affiliates, and contain trademarks, service marks and trade names of www.teamhively.com and its suppliers and affiliates. ALL RIGHTS RESERVED. You may use the content ONLY to learn about, evaluate, and/or acquire our Software and other products and services as found on our Website.
We make every effort to provide accurate and timely information; however, there may be inadvertent technical factual inaccuracies, omissions, and typographical errors, for which we apologize. Our Website, Software, and associated content are delivered on an “as-is” and “as-available” basis.
www.teamhively.com cannot ensure that files you download from our Website or using our Software will be free of viruses or contamination or destructive features. www.teamhively.com reserves the right to make changes and corrections at any time, without notice.
Should you decide to acquire our Software from www.teamhively.com, our online User Agreement is considered the governing agreement between both you, as a user of our Website and Software, and www.teamhively.com, and it supercedes any other information on our Website.
“Non-Personal Information” is information that is in no way personally identifiable and that is obtained automatically through your simple use of our Website with a web browser or our Software.
“Personally Identifiable Information” is non-public information that is personally identifiable and obtained in connection with providing a product or service to you. It may include information name, address, phone number, email address, and financial info you provide to us.
When you enter our Website, we collect Non-Personal Information such as your browser type and IP address. Likewise, in order to offer you meaningful products and services and for other reasons, we may collect Personally Identifiable Information about you from the following sources:
- Information you give us on applications or other forms on our Website and/or Software, OR
- Information about your transactions with us and our affiliates (contractors and service providers)
www.teamhively.com also may use web beacons to collect Non-Personal Information about your use of our Web site and the Web sites of selected sponsors and advertisers, and your use of special promotions or newsletters. The information collected by Web Beacons (a) allows us to statistically monitor how many people open our emails and (b) for what purposes these actions are being taken. Our Web Beacons are not used to track your activity outside of our Web sites or those of our sponsors’. We do not link Non-Personal Information from Web Beacons to Personally Identifiable Information without your permission.
Use of Personally Identifiable Information
Use of Credit Cards
You may have to provide a credit card to purchase other products and services from our Website. We use 3rd party billing services and HAVE NO CONTROL over these services. We will use our best efforts to make sure that your credit card number is kept STRICTLY CONFIDENTIAL by using only 3rd party billing services that use the latest security encryption technology to protect your credit card number from unauthorized use. However, you understand and agree that we are in no way responsible for any misuse of your credit card number.
Use By Minors Prohibited
Www.teamhively.com is committed to protecting the privacy of children. Neither our Website nor our Software are designed or intended for use by individuals under the age of 18 without parental supervision. Www.teamhively.com is not responsible for determining the age of its users and has no liability whatsoever should a minor use our Website to acquire goods and/or services that would otherwise be prohibited due to the minor’s age. Www.teamhively.com encourages parents to monitor their children’s Internet usage as a result.
Links/Postings to Other Websites
Our Website and/or Software may contain links to other websites. Www.teamhively.com is not responsible for the actions, practices, or content of such websites linked to or from our Website and/or Software. You understand that such websites may have their own legal documents to which you must agree to use such websites and that we have no control over these legal documents. As always, you understand that it is your responsibility to verify your legal use of a website as well as use of information from the website with the corresponding website owner.
Use of Aggregate Data
When We May Disclose Your Information
Except as set forth below or as specifically agreed to by you, www.teamhively.com will not disclose any Personally Identifiable Information as gathered from you on our Website.
To operate our Website, to meet your needs for a wide choice of quality products and services, and for other reasons, www.teamhively.com may share Personally Identifiable Information with members of our corporate family of companies and others as described below in Sections A through C. However, limits on sharing information apply while your address with us is in Vermont or California as described below in Section D.
We may share Personally Identifiable information we collect, as permitted by law, to companies such as credit reporting agencies, or servicing and processing companies, or in response to a valid legal requirement to release this information such as a state or federal law, regulation, search warrant, subpoena, or court order; or (2) in special cases, such as in response to a physical threat to you or others, to protect property, or defend or assert legal rights. In the event that we are legally compelled to disclose your Personally Identifiable to a third party, we will attempt to notify you unless doing so would violate the law or court order.
While your address with us is in Vermont, we will not share information with affiliates and third parties as described in Section C. In addition, while your address with us is in California, we will not share information with third parties as described in Section C, nor will we share information with financial institutions that are not our affiliates with whom we have joint marketing agreements as provided in Section A.
If you prefer that we do not share certain information with our contractors and service provider, as described above, you can direct us not to share that information by contacting us (email@example.com). Please note that an opt-out with respect to information sharing will not apply to information sharing arrangements described Sections A or B.
Security Policy & User ID/Password
Our site utilizes various information security measures such as internet firewalls, an intrusion detection system, encrypted data transmission, and operating procedures to protect your personal data, accounts, passwords, etc. This information is kept completely separate and confidential; there is no chance of any other user seeing your information unless you have given them your user ID and password. As such, you should protect your user ID and password and NOT share it with anyone. If you believe your user ID and password have been compromised, please contact our technical support department so they can issue you a new user ID/password (firstname.lastname@example.org).
CAN-SPAM Compliance Notice
www.teamhively.com fully complies with the federal CAN-SPAM Act. You can always opt out of receipt of further email correspondence from us.
GDPR Compliance Notice
www.teamhively.com is committed to fully complying with the European Economic Area’s General Data Protection Regulation upon its introduction.
Lawful basis: Our lawful basis for processing data is in line with ICO 6(1)(f). It is necessary for the purposes of legitimate interests pursued by the controller or a third party, except where such interests are overridden by the interests, rights or freedoms of the data subject.
Data retention: Access to historical data is necessary for Hively customers and as such we do not limit the retention period of live data. Daily backups are retained for a period of 60 days.
Individual rights: If at any time you wish to have personally identifying information removed you may submit a Subject Access Request. Hively respects the following personal rights:
- The right to be informed;
- The right of access;
- The right to rectification;
- The right to erasure;
- The right to restrict processing;
- The right to data portability;
- The right to object; and
- The right not to be subject to automated decision-making including profiling.
Collection of data by 3rd parties
The following parties are involved in the collection of data:
- Linode LLC – 249 Arch St. Philadelphia, PA 19106. Stores data on behalf of the Website in London, United Kingdom. Data is retained indefinitely and is compliant with relevant privacy legislation.
- Amazon Inc. 410 Terry Avenue North Seattle, WA 98109 United States. Stores data on behalf of the Website in Frankfurt, Germany. Data retention period is 90 days and is compliant with relevant privacy legislation.
Exercising your privacy rights
You may exercise your privacy rights at any time by contacting us (email@example.com).
Personal data including your name and email address may be recorded through the Website, if so configured by our end customers. This information is recorded with full visibility to the rater and is done to enhance our end customers’ understanding of the ratings that they receive. The data may not be shared outside of the end customers’ organisation without the explicit consent of the rater.
Transfer of Ownership
Should you have a privacy question about our Website and/or Software, please email our customer service department (firstname.lastname@example.org)