Blog, News & Announcements

Hively Closed Loop Customer Feedback and Employee Rewards

Posted on August 8th, 2012

Companies that measure customer feedback and reward employees for delivering outstanding customer service can gain a competitive edge and boost their bottom lines. These companies will see greater customer loyalty, less employee turnover and improved morale.

Hively is the first web based system that offers you a complete ‘closed loop’ feedback system from customer to employee. Our goal with Hively is to create the simplest way for companies to gather and measure customer feedback, and reward their employees for providing exceptional customer service. The diagram below is our way of visually explaining how this process works.

Sign up for Hively today and see the benefits for yourself!

View comments on this article

Happy customers make happy teams

Free for teams of 3. No credit card required on signup.