We just finished adding a new integration partner to Hively. This time with one of our favorite help desk applications – Help Scout. Help Scout is perhaps, the most simple solution available for managing your customer support. It’s easy to get started with Help Scout and ideal for small businesses.
It’s easy to insert Hively rating snippets into you Help Scout email templates. Now you can measure employee performance from customer feedback for each of your team members. Here’s how to do it.
A few things you’ll need:
A team account created in Hively with your team members added