Step 1: Create your team and add team members.
![Add team members](/wp-content/themes/hively_2018/images/gs1.png)
Step 2: Place rating snippets in your email, CRM, ticket tracking system or print QR codes.
![Your snippet](/wp-content/themes/hively_2018/images/gs2.png)
Step 3: Get customer feedback through rating snippets or send requests directly through Hively.
![Get feedback](/wp-content/themes/hively_2018/images/gs3.png)
Step 4: Team members get real time feedback and earns points based on customer happiness!
![Earn Points](/wp-content/themes/hively_2018/images/gs4.png)
Step 5: View customer happiness scores for your team and each team member.
![View team scores](/wp-content/themes/hively_2018/images/gs5.png)
Step 6: Get instant alerts on customer ratings and daily, or weekly email summaries.
![Notifications](/wp-content/themes/hively_2018/images/gs6.png)
Step 7: Acknowledge your top performing team members!
![Buzz](/wp-content/themes/hively_2018/images/gs_buzz.png)
Step 8: Gather feedback with QR codes through mobile devices.
![Happiness](/wp-content/themes/hively_2018/images/gs_qr_slide.png)
Step 9: Happy customers = more business. Happy teams = motivated employees.
![Happiness](/wp-content/themes/hively_2018/images/gs8.png)