Step 1 Create your team and add team members.
Step 2 Place rating snippets in your email, CRM, ticket tracking system or print QR codes.
Step 3 Get customer feedback through rating snippets or send requests directly through Hively.
Step 4 Team members get real time feedback and earns points based on customer happiness!
Step 5 View customer happiness scores for your team and each team member.
Step 6 Get instant alerts on customer ratings and daily, or weekly email summaries.
Step 7 Reward your top performing team members with the highest score!
Step 8 Gather feedback with QR codes through mobile devices.
Step 9 Happy customers = more business. Happy teams = motivated employees.