Here’s what some of customers have to say about Hively:
Since Hively’s mission is to help increase customer happiness we knew their product would be a good fit for us.
Hively is the simplest tool for gathering customer feedback we’ve ever used.
Working with Hively is great. They do a great job of not only promoting good customer service, but of actually practicing it too!
Due to a continued decline in response rate, we have completely eliminated surveys and we’re now using Hively for real time customer feedback. It is simple to use, very inexpensive and good feedback for on-going performance improvement ideas.
We love Hively. It gives us detailed insight into our customer satisfaction that we didn’t have before.
Hively is simple, cool and useful. We can truly quantify our customer happiness without dealing with an expensive, time consuming survey process.
We have been using Hively for a few months now and have found it extremely helpful in gathering customer feedback and monitoring customer service remotely.
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