Zendesk Support is a beautifully simple system for tracking, prioritizing, and solving customer support tickets. Everything you need to be everywhere your customers are, wrapped up in one pretty package.
Integrating with Hively
Adding Hively to Zendesk is as simple as pasting the Hively snippet into your email templates, turning every email into a feedback opportunity. With your snippet installed you can:
- Receive real-time feedback from your emails.
- Be notified every time feedback is given.
- Send follow-up feedback requests to your customers at the end of an interaction such as after a sale is completed or a support ticket is closed.