Whatever system you are using for support, whether it’s desktop, server or cloud based, you can easily incorporate Hively into your templates and start gathering feedback.
Integrating with Hively
Adding Hively to your support system is typically a quick and straightforward process. Hively has pre-existing integrations with a wide range of email, ticketing, CRM and signature management systems and we’re always keen to add new systems to the list. If you don’t see your system on our Integrations page, just get in contact with our support team and we’ll work with you to get a solution in place. With your snippet installed you can:
- Receive real-time feedback from your emails.
- Be notified every time feedback is given.
- Send follow-up feedback requests to your customers at the end of an interaction such as after a sale is completed or a support ticket is closed.