Salesforce makes it easy to manage all of your customer information and interactions on a single platform that’s always accessible – from anywhere. With your information in one place, you’re ready to transform your customer’s experience.
Integrating with Hively
Adding Hively to Salesforce is as simple as pasting the Hively snippet into your email templates, turning every email into a feedback opportunity. With your snippet installed you can:
- Receive real-time feedback from your emails.
- Be notified every time feedback is given.
- Send follow-up feedback requests to your customers at the end of an interaction such as after a sale is completed or a support ticket is closed.