Microsoft Outlook is one of the earliest and most popular platforms for email. Today, the Outlook family of products includes desktop, server and cloud variants. Regardless of the variant, Hively can be incorporated to gather feedback.
Integrating with Hively
Adding Hively to Microsoft Office is as simple as pasting the Hively snippet into your team’s email signatures, turning every email into a feedback opportunity. With your snippet installed you can:
- Receive real-time feedback straight from your emails.
- Be notified every time feedback is given.
- Send follow-up feedback requests to your customers at the end of an interaction such as after a sale is completed or a support ticket is closed.