Help Scout makes every customer interaction a personalized one. Help Scout’s collaboration features keep everyone on the same page. Happy and productive team members make for happy customers!
Integrating with Hively
Adding Hively to Help Scout is as simple as pasting the Hively snippet into your email templates, turning every email into a feedback opportunity. With your snippet installed you can:
- Receive real-time feedback from your emails.
- Be notified every time feedback is given.
- Send follow-up feedback requests to your customers at the end of an interaction such as after a sale is completed or a support ticket is closed.