Put people first and leave the processes to ConnectWise Manage. Clear lines of communication, error-proof ticketing, powerful documentation. ConnectWise Manage delivers it all, so you have the power to efficiently use your resources. Capture and track every step, maximize visibility, and establish workflows so you can deliver exceptional customer service.
Integrating with Hively
Adding Hively to Connectwise is as simple as pasting the Hively snippet into your email templates, turning every email into a feedback opportunity. With your snippet installed you can:
- Receive real-time feedback from your emails.
- Be notified every time feedback is given.
- Send follow-up feedback requests to your customers at the end of an interaction such as after a sale is completed or a support ticket is closed.