Get a 10x better buyers response rate

for your Real Estate, Property Management agency

Our client satisfaction survey tool makes every email a feedback opportunity via ‘Smileys’ in your team’s email signatures.

How did I do?

Click on a face to provide feedback on my performance!

Happy customers make happy teams

Free for teams of 3. No credit card required on signup.

Start using Hively!

Brands using Hively

About Hively

Hively is a client satisfaction platform that gives client support and frontline teams the simplest way to gather client feedback, track and reward your employees. Hively provides your clients with the ability to rate their experience with your company in every interaction. BY using Hively you can show how fast and supportive you are. It will definitely increase your company’s reputation and positively impact on your sales.

Free for teams of 3. No credit card required.

Are you facing these problems?

Not getting enough feedback about buyers’ needs and expectations?

Not knowing about a client’s dissatisfaction instantly?

Not having an automated, streamlined process for feedback generation?

Free for teams of 3. No credit card required.

This is how Hivey can help you fix all these problems and have better client satisfaction, and more insights to improve your service

Drive sales based on knowledge about your buyer’s needs

Hively’s smileys are a friendly and engaging way for your buyers to leave feedback with just one click. You can collect feedback simply and inexpensively by adding the Hively snippet to your email signature, or via direct feedback requests sent from Hively.

Save time by integrating Hively to any tool you’re using

From Outlook, Gmail and Yahoo to Zendesk, Desk, Helpscout and Salesforce, Hively easily integrates with any email client, CRM or ticket tracking system you’re using. Add Hively to your company’s emails directly, through a Signature Manager or via your CRM or Helpdesk system.

Understand your customer’s needs with insightful customer happiness reports

You only value what you measure and Hively gives you the tools you need to turn your feedback into a coherent picture of your customer’s needs and your team’s performance. The Leaderboard lets you identfiy your top performing team members at a glance. Benchmarks show your overall performance and our powerful reporting tool lets you srill deeply into the detail. Email summaries and notifications keep you up to date on all of your feedback. Easy filters let you see the data for all, or specific buyers or agents over the periods you select.

Achieve high client satisfaction by improving what matters the most

Whether you’re using feedback to drive culture change, refine your product or services or increase buyer retention, Hively has you covered. Our feedback notifications help you catch issues as they happen and step in when needed. Understanding the trends and themes in your feedback will keep you on top of what matters most to your clients, resulting in improved retention and greater promotion of your brand.

Track and motivate your frontline teams with satisfaction points, leaderboards

Agents earn points with each customer rating to gain a customer happiness score. These scores motivate your agents to continually seek feedback and improve the service they provide. Quickly view angent rankings for the week, month or all-time so you know which angents are performing best! Better yet, Hively lets you send a Buzz to your top performers to recognise a job well done.

Drive new business by showcasing feedback

Grow your business and increase your conversion rate by showing off your CSAT scores and positive comments on your website, social media or ads.

Free for teams of 3. No credit card required.

See what our customer say about us