Blog, News & Announcements

Yesterday, Hively CEO Jason Lander was interviewed on Start-ups.co. In the interview you can read about how Hively got started, where it’s headed and some advice for other entrepreneurs starting out. Give it a read here: Hively Customer Feedback and Employee Rewards. Hively is currently the only web based application of it’s kind. It’s the simplest way to [...]

Last week we launched our Buzz feature enabling you to immediately recognize, reward and motivate your employees and fellow team members. We also added the ability to attach real time, tangible rewards in the form of gift cards delivered through our new partner – Tango Card. Here’s a quick overview on how to get started [...]

We have some exciting news to announce! We have partnered with one of our favorite companies – Tango Card. Tango Card enables companies to incorporate digital goods into gift card and loyalty programs. Their solutions power Bing Rewards, FedEx, Toluna, and now Hively! In our latest release we introduced the Buzz feature that enables team members [...]

Hively was featured on Nibletz yesterday! Check out the brief overview and interview with Hively CEO and Founder, Jason Lander. An Oregon startup called Hively is looking to change that for business. They are hoping their platform will have a better engagement rate for two primary reasons. It takes just nanoseconds to complete and they [...]

Earlier this week we announced a new feature we’ve been working on for a few months now – Buzz! The idea came about very early after launching Hively when customers stated requesting the ability for team members (employees) to give feedback to each other. One of the key requirements requested with this feature was to [...]

Today we’re really excited to announce the ‘Buzz’ version of Hively! We’ve had several customers request the ability for team members (employees) to give feedback to each other and to have that feedback be separate from customer feedback. Employees giving each other feedback is a great way to keep your team members motivated and get [...]

One of our goals with Hively is to let you get feedback from every touch point with your customers. Not everyone provides customer service on the web. Many companies such as hotels, delivery providers, retail, airlines and restaurants provide direct, face to face customer service. Hively provides a solution for these types of businesses as [...]

Well – don’t take our word for it. See what one of our happy customers has to say about it – and show you! Joshua Cary will walk you through a demo of how Hively will  “work wonders on getting feedback and reviews from your clients.”

We often get asked if using Hively is similar to measuring customer happiness with the Net Promoter Score (NPS). Our answer is – yes… and no. Much of the fundamental components of Hively are based on NPS. However, Hively improves upon the NPS rating system in several ways. Below we’ve listed all the ways we [...]

The Hively rating system has once again been spotted in the wild! One of our customers sent this in to us while on a recent trip to China. While going through the passport control counter in Shanghai, China – this was spotted. After your passport is scanned, the panel lights up and asks for feedback [...]